Refund policy

We accept replacement requests for products that are received damaged, defective, broken, or different from the product ordered. Customers must contact us within 7 days of delivery to request a replacement. A clear unboxing/opening video or photos may be required as proof of the issue. Replacement is provided only after the issue is reviewed and approved. Change-of-mind returns are not accepted, and refunds are not offered. For eligible approved cases, the product will be replaced according to our replacement policy.